Cartridge Not Recognized - Epson Printer
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Single Cartridge Issue:
1. Identify the cartridge reported as problematic.
2. Examine its contact chip (copper banding).
3. Gently clean the chip using a lint-free cloth or pencil eraser.
4. Reinstall the cartridge and restart the printer.
NOTE:1. Please do not touch the chip when installing the cartridge.
2. Please do not wipe the chip with alcohol.
Multiple Cartridge Issues:
1. If you've recently replaced multiple cartridges and encounter errors:
2. Remove all newly installed cartridges.
3. Reinstall the previous cartridges (even if empty).
4. Restart the printer. Errors should clear, indicating empty cartridges.
5. Reinstall the new cartridges one at a time. Restart the printer after each installation until the error reappears. This will help identify the faulty cartridge.
Hard Reset:
1. After ensuring cartridge chips are clean and cartridges are properly installed, turn off the printer and unplug it.
2. Wait for 30 seconds.
3. Plug the printer back in and turn it on. Check if the error persists.