Warranty Provider
This 3-Year Limited Warranty for Products ("Warranty") is provided by JIASHAN KAMO DIANZISHANGWU Co. ltd ("we", "us", or "our") for products purchased through our online store.
Warranty Period
The Warranty covers the original purchaser for a period of three (3) years from the date of purchase ("Warranty Period"), and is not transferable to subsequent owners.
Product Coverage
This Warranty applies to our products, including but not limited to, ink cartridges, toner cartridges, and labels ("Product"), sold through our online store.
What Is Covered
We warrant the product against defects in materials and workmanship under regular use for the warranty period. This includes cartridges that cannot be recognized or cannot be used due to the printer's firmware updates. If a defect arises and a valid claim is received by us within the warranty period, we will, at our option, either (1) exchange the product with a new one or (2) refund the purchase price of the product.
How to Obtain Service
To obtain warranty service, you must first contact us during the Warranty Period to determine the problem and the most appropriate solution for you. Contact us at info@kamo.ink.
Exclusions and Limitations
This Warranty does not cover:
Products without proof of purchase.
Problems that result from external causes such as accident, abuse, or misuse.
Usage that is not in accordance with Product instructions.
Limitation of Liability
JIASHAN KAMO DIANZISHANGWU Co. ltd is not responsible for direct, special, incidental, or consequential damages resulting from any breach of warranty or condition, or under any other legal theory.
Governing Law
This Warranty shall be governed by and construed in accordance with the laws of the jurisdiction in which the Product was purchased.
Warranty Service
If service is required, please submit a request through our website or contact our customer service directly for assistance.
For further information on how to obtain warranty service, please contact our customer service department at info@kamo.ink.